Conversational Intelligence®
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Coach Name:Ute Franzen-Waschke

Location:Holle, Lower Saxony, Germany

Zip Code:31188

Company name:Business English & Culture

Job Title:Business & Executive Coach and Communication Skills Expert

Website or LinkedIn

Professional Experience:Junior & Senior Management

Executives - individuals and teams

Qualifications and Accreditations:Master in Coaching and International Business Communication (WBIS)

PG Certificate in Personal and Business Coaching

Team Coaching Certificate (Barefoot Coaching, UK)


Insights Discovery® Licensed Practitioner

Languages:German - native speaker, English - native proficiency

Holle, Lower Saxony, Germany

Ute Franzen-Waschke

CIQ Certified Coach

Ute was born in July 1968 and is currently based in Northern Germany. In 2003 Ute started her own business as a Communication Skills expert, working with individuals and groups on various aspects of communication, relationships and intercultural issues in organizational settings. In 1987 her professional career started in the Finance Department of an American company located close to the Dutch and Belgian border.15 years later she had collected more international experience by working for two more global players in different positions and departments (e.g. HR, Quality, Sales, Manufacturing).


Since 2012 she has been active as a coach in the corporate world trained by Kim Morgan and her amazing team at Barefoot Coaching, in the UK. Ute holds a PG Certificate with the University of Chester, UK, and in summer 2016 she was awarded the title Master of Arts in Coaching and International Business Communications (WBIS) also with the University of Chester, UK.


The focus of Ute’s thesis was on how to improve communication and collaboration behavior in multi- and cross-cultural teams. For this, she created a coaching intervention called the “Explore Us Tour”, which is pending for registration at the DPMA – The German Patent and Trade Mark Office.


While Ute was doing research for her MA, she came across Judith E. Glaser’s body of work “Conversational Intelligence®”, and since Judith’s body of work resonated so much with what Ute had already embodied in her coaching practice until then, Ute did not hesitate and she signed up for the Conversational Intelligence® Enhanced Coach Program in January 2016.


Later in July 2016, Ute was chosen by Judith and the C-IQ Senior Team from a number of coaches from the Enhanced Coach Program as a coach, who would also qualify for participation in the inaugural C-IQ Certification Program in which Ute also enrolled after having gone through this rigid selection procedure. During the C-IQ Certification Program Ute also acted as a Co-Facilitator for a Peer Group of Coaches, who were enrolled in the C-IQ Certification program as well.


From the first moment, Ute has embraced the C-IQ principles and has enthusiastically put the theory of C-IQ into action with organizations and individuals alike. Ute is convinced that the quality of our relationships are key to success; both in business as well as in private environments, and that by embodying the C-IQ essentials we can get to the next level of greatness – taking one conversation at a time.