Conversational Intelligence®
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Coach Name:Susan Curtin

Location:San Diego, California, United States of America

Zip Code:92116

Company name:Insights4Results,LLC

Job Title:Executive Coach/Consultant/Facilitator

Website or

Professional Experience:Executive Coach

Leadership Coach

Master Corporate & Executive Coach, Association for Corporate & Executive Coaches

Board Certified Executive & Business Coach Credential, Center for Credentialing & Education

Certified Employee Assistance Professional

Licensed HeartMath Provider & Coach

Conversational Intelligence® (C-IQ) Certification

Qualifications and Accreditations:StrengthsFinder

Hogan Suite

Myers-Briggs Type Indicator

Everything DISC

Leadership Challenge LPI 360 Assessment

Five Behaviors of a Cohesive Team

Strengths Deployment Inventory

Thinking Pattern Profile

Interaction Management

EQ 2.0 and 360 Assessments

Master’s degree in Counseling, San Diego State University, California

Languages:English and some American Sign Language

San Diego, California, United States of America

Susan Curtin

CIQ Certified Coach

Susan founded a leadership, talent and succession management consulting firm, Insights4Results, LLC, to fill a need in public and private organizations to develop leadership capacities, thereby ensuring a pool of talent to fill their key positions. Her company has delivered executive coaching services to corporate, public and non-profit organizations since 2008.


Susan created and licensed Managing4Results™, a successful, comprehensive management program that incorporates development of a department managers’ role as a coach for ongoing employee engagement and increased retention.


This program helps managers learn: “How to be, What to do and When to do” in order to build stronger relationships with their direct reports through giving constructive feedback, coaching, and communicating in ways that truly motivate and enable teams to achieve greater results. Managing4Results™ provides a certification program for coaches, consultants and trainers interested in utilizing this proven training program for their current and future client organizations.


Susan has two decades of successful internal experience coaching and mentoring managers to successfully transition to the next stage of leadership. She has expertise in enhancing and expanding leaders’ Emotional Intelligence, interpersonal savvy and political acumen.


She has created award-winning leadership development programs incorporating leadership competencies, strengths, coaching and mentoring and designed special action learning projects, recognized for her excellence by ATD and NACO. She taught six years in the ICF-approved Certificate Program, Coaching for Organizational Excellence, through San Diego State University.


Susan is a Board Certified Executive Coach, Certified Employee Assistance Professional and has the Master Corporate and Executive Coaching designation. In addition, she completed the first Conversational Intelligence® (C-IQ) Certification program and incorporates the C-IQ tools & techniques into her coaching and organization development practice.


Susan has served on Nonprofit boards throughout her career including the following:


  • President, San Diego Professional Coaches Alliance
  • Board Member, Copley-Price YMCA
  • MEECO Institute Co-Chair
  • Co-Moderator, Kensington Community Church
  • President, National Management Association City of San Diego
  • President, San Diego Chapter Employee Assistance Professional Association
  • Treasurer, National Rehabilitation Association
  • She also volunteers as a Coach for The Honor Foundation, a program targeting Special Operation Services, assisting with their transition into careers in the civilian services.


Some of her coaching clients include; Barney & Barney, LLC, ITW Space Bag, Alcon Pharmaceuticals, SANDAG, City of Poway, Filanc Construction, UCSD Medical Center, San Miguel Fire District, AMETEK, Neighborhood House, San Diego Housing Commission, Environmental Health, County of San Diego, Realty Income Corporation, San Diego County Airport Authority, L-3 Communications, DMV.ORG and The Honor Foundation