Over a decade of experience as a business analyst has taught me the value of good communication when liaising with multiple teams and stakeholders like the software developers, the database administrators, software testers, project managers, business stakeholders, clients and sales groups.
I have seen firsthand how the silo effect, office politics and communication breakdown adversely affect the team morale and also the project’s success.I was searching for a way to really understand in depth about the communication dynamics that are crucial to enable a team to work together and win together.
I found my answer in the Conversational Intelligence Framework and will be happy to assist you in finding yours.